After completing a module in Relias, you can easily access your certificate of completion to print, email, or download for your records. Please reference the attached video or follow the step-by-step guide below.

Step-by-Step Instructions #

1. Navigate to Your Transcript

• Click Transcript in the left-hand navigation panel of your Relias account.
• Scroll down to view the list of all the modules you have successfully completed.

2. Locate Your Course (Using Filters)

• You can use the page filters to narrow down your transcript by specific criteria, such as a date range or a specific certificate.
• For Continuing Education (CE) Credits: If you only want to see courses approved for your professional license, click the all licenses and certificates drop-down menu and select your license from the top of the list.
• Note: If you need to print a CE certificate but haven’t added your license to your profile yet, you must first enter it using the Licenses and Certification section on the left side of the screen.

3. Access the Certificate

• Locate the specific course and click the blue certificate icon found right underneath the course name.
• Important: If you see a button that says “complete evaluation” instead of the blue certificate icon, you must fill out the course evaluation before you are eligible to access the certificate.

4. Select the Correct Certificate

• Once the certificate menu opens, make sure your license is selected in the Licenses and Certifications box at the top of the certificate information section.
• If there are multiple certificate options available, choose the one that applies to your license and remove any unneeded certificates from the box.

5. Complete Learner Information

• Fill out all required fields on the page, ensuring that the Learner Information section at the bottom is completely filled out.

6. Choose How to Receive Your Certificate Once your information is entered, you can choose one of three ways to receive your certificate:

• Print: Click Print Certificate and the document will pop up in a new window.
• Email: Click Email, verify that the email address displayed is accurate, and click Send.
• Download: Click Download Certificate to save the file directly to your computer.

Troubleshooting #

Why isn’t my certificate printing? If you click “Print Certificate” and the new window does not pop up, check the following:

1. Double-check that you have filled out every required field in both the Certificate Information and Learner Information sections.
2. Confirm that the pop-up blocker is disabled on your web browser.